Microsoft Dynamics 365 Sales

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" Buying is a journey—empower your sellers to lead the way with Microsoft Dynamics Sales "

Today's buyers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn't enough. Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales.

Focus on the right customers, build trusted relationships, and take swift action using AI-driven guidance to optimize buying experiences. Keep the focus on relationships using unified solutions and data across LinkedIn Sales Navigator, Dynamics 365 Sales, and Office 365.

Drive digital transformation with adaptable and scalable sales solutions that are easy to tailor, extend, and connect to other applications and services you already use.

Explore Microsoft Dynamics 365 Sales Capabilities

  • Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models to identify customers most likely to convert and buy.

  • Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

  • Tailor engagement based on contextual insights that recommend personalized talking points and next best actions. Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks.

  • Unify relationship data and processes with LinkedIn Sales Navigator integration so sellers can build trust and easily manage relationships at scale. Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.

  • Keep track of contacts and visualize relationships among contacts with interactive org charts. Collaborate and personalize sales documents with embedded Office 365 tools that fit the way sellers work.

  • See the customer's point of view and improve sales engagement by combining your customer data with survey insights from Microsoft Forms Pro—included with Dynamics 365 Sales.

  • Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.

  • Spend less time searching for content with modern sales enablement capabilities that intelligently recommend the most relevant content and related training to sellers.

  • Improve coordination between sales and marketing with cross-team visibility into campaigns and prebuilt workflows that automatically hand off sales-ready leads.

  • Minimize manual data entry by scanning and converting business cards into new records in Dynamics 365.

  • Streamline workflow with modern mobile applications and familiar tools like Outlook, Excel, and SharePoint that work seamlessly with Dynamics 365 Sales.

  • Help sales managers drive performance with deal insights, relationship analytics, and conversation intelligence. Discover emerging customer needs, competitive dynamics, and market trends with AI-driven insights.

  • Proactively identify at-risk deals, gain visibility into conversations, and provide actionable feedback through built-in coaching tools.


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AMY's rich experience enables us to provide consulting services mapping business processes to the correct technology. AMY engages with customers in defining a road map for the use of technology in line with a customer's business plans.

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AMY GDC in Noida, with its professional team delivers a combination of onsite & offshore support. Defined Service Levels & support tracking mechanism AMY ensures the system is available while customer continues its business operations.

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AMY GDC houses 45 professionals including Subject Matter Experts, Project Managers,Functional & Technical Consultants. Combined skill set, knowledge, experience, AMY delivers most complex projects with an effective onsite-offshore model.

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